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iSpaze Product Extended Warranty 

PRODUCT WARRANTY POLICY

  1. Your iSpaze Smart Solutions PVT. LTD. Products are covered by 1 Year of Warranty period following the original date of purchase.

  2. If a defect in product workmanship arises within the Warranty Period, you will be entitled to a Repair or Replacement of the product purchased or a similar product (based on availability).

  3. This Limited Warranty is non-transferable and covers only the original end purchaser of the applicable iSpaze Smart Solutions PVT. LTD. Product. Proof of purchase in the form of the original purchase receipt/invoice or packaging slip is required for warranty validation and service.

  4. Warranty claims must be made directly to iSpaze Smart Solutions PVT. LTD.,

  5. ​iSpaze Smart Solutions PVT. LTD. reserves the right to inspect the product and determine whether it is defective in materials or workmanship.

EXCLUSIONS

  1. Damage caused by attempts at self-repair or a non-authorized service provider.

  2. Failure or damage resulting from misuse, modification, unsuitable physical or operating environment, power surges, or use not in accordance with the product information guide.

  3. Damage caused by force majeure (such as fire, flood, war, earthquake, snowstorm, etc.) including an act of God.

  4. Products damaged during shipping or shifting due to insufficient or improper handling (unless shipping or shifting done by the company itself).

  5. Failure of, or damage caused by, any third-party products.

  6. Any payment defaults by the customer against the product shall result in lapse of guarantee/warranty.

WARRANTY CLAIM PROCEDURE.

If you are experiencing problems with your product(s), please follow the following steps:

  1. Check your Product(s) and make sure it is still under warranty.

  2. Contact iSpaze Smart Solutions Pvt. Ltd. authorized Partner where you purchased the Products for warranty replacement (you must send back your Products to authorized seller/retailer/dealer/distributor for warranty replacement).

  3. Once the Product is received with a valid proof of purchase, subject to the terms of this warranty policy being satisfied, the Product will be replaced within 7 working days.

  4. Only Courts of Ghaziabad shall have exclusive jurisdiction on all the disputes arising out of this Guarantee/ Warranty.

Warranty Registration

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iSpaze Engineer Visit Charge During Warranty -Rs 350/-

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