Question 1

Does any rewiring or wall breaking required to automate my old home ?

Accepted Answer

No, Our Devices are perfectly compatible with your existing wiring and Switch Board Size.

Question 2

What is iSpaze Product, and what does it offer?

Accepted Answer

We are manufacturer of retrofit switches and smart touch switch board in india. retrofit switches can be easily fitted inside your switchboard by a local technician & allowing you to control home appliances like lights and fans, ACs, Geysers etc wirelessly Through your mobile, remote and Alexa/Google Home.

Question 3

What is Expected Life of our Smart Home Devices ?

Accepted Answer

We Design our products to work perfectly for 10 years or longer. if any damage occurs during 10 years, you can raise service request any time from our website. 
1. During Warranty Period Rs. 350*/- iSpaze Engineer Visit Charge (Depending on availability in your area) Will Be Applicable.
2. Hardware Service Charge:- Free for First Year  2nd year to 10th year Rs 599/- + GST per switchboard will be applicable extra.

https://www.ispaze.in/warranty

Question 4

Can I install iSpaze Products on my own, or do I need a local technician?

Accepted Answer

While iSpaze is designed for easy installation, we recommend utilizing the services of a local technician for a professional and seamless setup. This ensures proper integration into your switchboard.
technical support over phone is avilable-9412802472.

Question 5

Can I control my home appliances with iSpaze from anywhere in the world?

Accepted Answer

Yes, iSpaze provides remote control functionality through the iSpaze Android & iOS app. Whether you’re at home or halfway across the globe, you can manage your lights, fans, and other appliances with ease.

Question 6

Is iSpaze compatible with voice assistants like Alexa and Google Home?

Accepted Answer

Absolutely! iSpaze seamlessly integrates with popular voice assistants, including Alexa and Google Home, offering you hands-free control of your home appliances.

Question 7

What if I don’t have a Wi-Fi router? Can I still use iSpaze?

Accepted Answer

Yes, iSpaze comes with a remote control, allowing you to manage your appliances even without a Wi-Fi connection. The remote control provides a convenient alternative for users who may not have access to a Wi-Fi router.

Question 8

Can I use iSpaze to control multiple appliances at the same time?

Accepted Answer

Yes, iSpaze allows you to create scenes and control multiple appliances simultaneously. This feature enhances the convenience and efficiency of managing your home environment.

Question 9

Can I move iSpaze to a different switchboard after installation?

Accepted Answer

If needed, the local technician can assist in relocating iSpaze to a different switchboard. However, please consult with the technician or our customer support for guidance on the proper relocation process.

Question 10

How do I troubleshoot issues with iSpaze, and is customer support available?

Accepted Answer

For troubleshooting guidance, refer to the user manual provided with iSpaze. If you encounter any difficulties, our customer support team is available to assist you with any questions or concerns you may have.